Frequently asked questions

C.A.M.A is a comprehensive management platform designed to streamline and enhance the operation of your care agency. It offers features that make day-to-day tasks such as documentation, scheduling, invoicing, and reporting easier and simpler.

Getting started is easy! Simply navigate to the 'Start Free Trial' button and follow the on-screen prompts to create an account by setting up your agency profile. You get 60 days free on any plan.

C.A.M.A is primarily tailored for the healthcare sector. Nevertheless, with certain modifications and adaptations, it can be effectively implemented across diverse sectors for organisational management and coordination.

C.A.M.A has flexible and budget-friendly pricing plans based on your agency's needs. We offer Bronze (£95/month), Silver (£120/month), and Gold (£180/month) packages, all excluding VAT. Each plan comes with different feature sets and limits to match your agency size and requirements.

Yes! We offer a generous 60-day free trial for all plans (Bronze, Silver, and Gold) so you can explore all features and see how C.A.M.A fits your agency's needs before committing to a subscription. No credit card required.

Yes, all plans can be cancelled anytime. There are no long-term contracts or cancellation fees. Your data will be preserved according to our data retention policy.

Yes! The C.A.M.A mobile app is available on both Android and iOS devices, allowing your staff to stay connected on the go. Staff can manage availability, receive shift notifications, report incidents, and access important documents directly from their mobile devices.

All plans (Bronze, Silver, and Gold) include unlimited client and shift management, invoice generation, timesheet management, digital timesheet signatures, unlimited cloud storage, document templating, priority support, and the ability to cancel anytime.

Silver includes everything in Bronze plus: more manager accounts (5 vs 1), higher group limits (20 vs 5), more group members (50 vs 20), automated invoice and timesheet delivery to clients, payslip file generation, recruitment features, staff management suite (availability, training, vaccination), and incident report management.

Gold includes everything in Silver plus exclusive premium features: In-App Video/Audio Calls for interviews and team meetings, Shift Expense Management for tracking mileage, parking, and other expenses, and Time Off Management for handling staff leave requests and accruals. Gold also offers increased limits with 10 manager accounts, 40 groups, and 80 members per group.

All plans include priority support. Our support team is available to help with technical issues, onboarding, training, and any questions about using C.A.M.A effectively for your agency.

Absolutely. C.A.M.A uses 256-bit SSL encryption, is fully GDPR compliant, follows ISO 27001 practices, and is NHS-aligned for compliance. Your data is stored securely in the cloud with regular backups.

Yes, our onboarding team can help you migrate your existing data into C.A.M.A. We support importing staff records, client data, and historical documents to ensure a smooth transition.